Privacy Policy

Information you give us

When you use our website forms, you choose to provide the following information:

• Contact form: your name, email, topic, and message.
• Custom request form: your name, email, the item you are interested in, your idea, and, if you choose, a quantity and a date you are hoping for.
• Your agreement, by checking the box, that we may use these details to reply to you.

Reference images

This website does not accept file uploads. If you want to share a reference photo, you email it to us yourself, and it is handled like any other email you send us.

How we use your inquiry

When you send a form, its contents are delivered as an email to our business inbox, southernalignmentco@gmail.com. We use what you send to read your request, reply to you, discuss details and pricing for a custom piece, and keep a record of our conversation.

Sending a form does not create an account. This website has no customer accounts, no shopping cart, and does not collect card or payment details.

Payments through Square

If you accept a quote for a custom piece, we may send you an invoice through Square, a separate payment service. Square is not connected to this website. Any payment details you enter are handled by Square under its own terms and privacy policy.

Spam protection

Our forms include simple spam checks, such as a hidden field and a check on how quickly a form is sent. These help us block automated junk messages.

Technical information and service providers

Like most websites, this site relies on outside services to work. When you visit, your browser connects to them, and they may receive basic technical information such as your IP address, browser type, and the page requested. These services include:

• Our website hosting and building platform (Lovable), which runs the site and may keep technical and error records to keep it working.
• Google, which delivers our email inbox (Gmail) and the fonts used on this site.
• Image delivery services that host the photos shown on this site.

Cookies and tracking

We have not added advertising or analytics tracking to this website. The outside services listed above may use their own technical tools under their own policies, which we do not control.

Links to other sites

Our site links to our Facebook page and may link to other sites. Those sites have their own privacy practices, and this policy does not cover them.

Who we share information with

We use the service providers described above to run our website, email, and invoicing. We may also share information if required by law or to protect our rights or the safety of others.

Your requests

You can contact us to ask what information we have from you, to correct it, or to ask us to delete it. We will respond as applicable law requires, and we may need to keep some records, such as invoice or business records, where the law or legitimate recordkeeping needs require.

Security

We take reasonable steps to protect the information you send us, but no website, email, or online service can be guaranteed to be completely secure.

Changes and contact

We may update this policy from time to time. The date at the top shows when it was last revised. Questions? Email southernalignmentco@gmail.com or call (985) 257-6727.